Does my mortgage company need proof of the new policy?

Yes, your mortgage company always needs proof of a new policy every year. We send them a certificate of insurance at the beginning, as well as the direct endorsement from the carrier.

Key Takeaways

• Your mortgage company needs proof every year.
• We provide a certificate plus the carrier's endorsement.

A common assumption is that the mortgage company only cares about your homeowners insurance when you first close on the house. That is not how it works. Lenders require proof of an active homeowners policy every single year for the entire life of the loan, and the carrier is required to send them a renewal endorsement or certificate at each policy term. The reason is simple: the lender has a financial interest in the property until the loan is paid off, so they need ongoing evidence that the collateral is insured.

Why Lenders Require Annual Proof

Your mortgage company holds a lien on your home until the loan is satisfied. If the house burns down or sustains a major loss and there is no active insurance policy in place, the lender’s collateral is gone. That is a risk they will not carry. Federal lending regulations and the lender’s own servicing guidelines require that homeowners insurance be verified annually, and most servicers run an automated check 30 to 60 days before the policy expires. If the carrier has not sent updated proof by then, the servicer issues a notice to the homeowner asking for it. Ignore that notice long enough and the lender will force-place their own coverage on the property — a policy that is typically several times more expensive than what you’d buy directly and provides almost no protection for the homeowner’s belongings.

This is one of the reasons working with an independent agency matters. We track expiration dates, confirm carrier endorsements are transmitted, and contact the lender directly if there is any delay. You can also read more about the benefits of working with an independent insurance agency when it comes to ongoing servicing.

What Documents the Mortgage Company Actually Receives

There are two documents that satisfy a lender’s annual requirement, and we send both:

  • An agency-issued certificate of insurance (sometimes called an evidence of insurance) showing the lender’s name, loan number, and mortgagee clause.
  • The carrier’s direct endorsement or declarations page, which is the official binding document from the insurance company itself.

The certificate is the quick-turnaround proof. The carrier endorsement is the authoritative document the lender’s underwriters file. Both should match in coverage amounts, policy numbers, and effective dates. If you want to confirm everything is set up correctly, you can request a quote review — or for personal lines, start with a personal insurance quote and we’ll examine the documentation along the way.

What Happens at Renewal Each Year

Each year when your policy renews, the same notification cycle repeats. Here is the order of events:

  1. The carrier issues a renewal declarations page roughly 30 days before the renewal date.
  2. The carrier transmits an endorsement to the mortgage company electronically.
  3. Our agency sends a courtesy certificate of insurance to the lender as a backup.
  4. You receive a copy of the renewal dec page for your records.

The whole sequence is invisible to most homeowners, which is the way it should be. But if you ever get a letter from your lender claiming they have not received proof of insurance, do not panic — forward it to us and we will resend the documentation the same day. For more on staying ahead of these notifications, take a look at our piece on whether the agency reviews your policy each year.

What Changes When You Switch Carriers

Switching carriers does not remove the lender notification requirement — it just resets the clock. The new carrier issues a fresh declarations page listing the mortgage company, and our agency notifies the lender that coverage has moved. The old carrier sends a cancellation notice to the lender as well, which closes out the prior policy on their records. There is no need for you to physically forward documents, although a quick call from you to the lender confirming the change speeds the internal update on their end. If you’d like a deeper read on the mechanics, our explainer on how to update your mortgage company when you switch covers the call script. You can also browse the homeowners insurance page for our full approach, or start a fresh review with a personal insurance quote.

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Hicks Insurance Group provides home, auto, life, and commmercial insurance services throughout Illinois including Mokena, Joliet, Orland Park, Tinley Park, New Lenox, Frankfort, Chicago, Naperville, Oak Lawn, and Cicero as well as the counties of Will, Kendall, Grundy, and DuPage.
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