Kerry Daly is a Commercial Risk Specialist at Hicks Insurance, where she supports business clients by managing critical insurance documentation with speed, accuracy, and care. With 12 years of industry experience and nearly a decade at Hicks, Kerry is a trusted behind-the-scenes expert—making sure certificates, bonds, and endorsements are handled correctly so clients can keep their projects moving without delays.

Kerry has 12 years of experience in the insurance industry, with nearly 10 of those years at Hicks Insurance Group. She has built deep expertise in commercial documentation workflows, becoming a go-to resource for clients and teammates who rely on timely, accurate insurance paperwork.

Kerry works closely with commercial clients to ensure all insurance paperwork is accurate, complete, and delivered quickly. Her role involves issuing certificates of insurance—often within 24 hours and frequently much sooner—coordinating bonds that require detailed financial and underwriting information, and adding the correct policy endorsements when needed. When additional endorsements aren’t required, Kerry takes the time to confirm that existing blanket coverage already meets the request, saving clients unnecessary steps. She is also highly experienced in navigating state-specific insurance laws, including complex compliance requirements in states like New York. One standout example of her work involved helping a commercial client secure the exact endorsements required to complete a job in New York. Kerry coordinated with multiple agencies and underwriters to meet strict compliance standards, ensuring the client could move forward with their project without delays or interruptions. Her clients trust that when they request a certificate or bond, it will be handled quickly, correctly, and with care. Her calm, friendly demeanor makes even time-sensitive requests feel manageable.

Kerry believes great service comes down to two things: kindness and efficiency. Clients know they can count on her to respond quickly, explain what’s needed, and follow through without cutting corners. She takes time to walk new clients through Hicks’ processes, explains how to submit requests, and introduces them to teammates who can support other aspects of their insurance needs. To Kerry, Hicks stands out because of its people—the team truly cares about their work, about each other, and most importantly, about clients. That shared commitment to service shows in every interaction.